Disabling Hardware Acceleration in Teams

If you’re running Teams in VDI, it’s important to disable hardware acceleration so it doesn’t hammer your physical hosts. The steps below can be ran individually on a VM or can be scripted to run in a large VDI environment.

  1. On the VM, browse to C:\users\[USER NAME]\appdata\roaming\Microsoft\Teams
  2. Open the file ‘desktop-config.json’ in notepad
  3. Search for the following:
    disableGpu
  4. Change the following:
    from: “disableGpu”:false
    to: “disableGpu”:true
  5. Restart Teams

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